State Farm® Insurance Agent Jordan Hedges
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandy Buckner
September 27, 2024
"I recently worked with Melissa Massaza to secure insurance for my mom, and the entire experience was seamless from start to finish! Mel was incredibly patient, knowledgeable, and attentive to all our needs. She took the time to explain everything in detail, making sure we understood all the options available. Her professionalism and genuine care for our situation truly made a difference. I can’t recommend her enough if you’re looking for an insurance agent who goes above and beyond to make the process smooth and stress-free. Thank you, Melissa 💜"
"Thank you for your review Brandy, we appreciate your feedback and are always here to help! "
Caitlin Helsel
August 29, 2024
"Amazing experience. Mel was very friendly and welcoming. She was also very knowledgeable and able to answer all my questions. Thank you!!"
"Thank you Caitlin! We appreciate you and we are glad Mel could help! "
Richard Santorsola
August 28, 2024
"I have had the pleasure of working with State Farm Insurance, Jordan Hedges Agency, 2601 20th St, Vero Beach, Fl. The staff made the insurance process a walk in the park. Friendly, knowledgeable and always ready to help. I highly recommend this Agency to anyone looking for an insurance agency that puts customer first."
"Thank you very much Mr. Santorsola! We appreciate the chance to work with you and are happy we could make the process a bit simpler! Thank you for your trust! "
peyton chesky
August 28, 2024
"Kelly Hammond was a pleasure to speak with! A great employee that you have"
"Thank you Peyton, we think Kelly is pretty great too! We appreciate the review! "
gavin parker
August 27, 2024
"Kennedy was amazing this was my first time ever doing this she guided me through everything and made it pain less and easy"
"We're glad we made the process easy for you Gavin! Thank you for the great review! "
Jason DeLoach
August 15, 2024
"Jessica is the best!! She made the process of switching to State Farm seamless and im paying less than I did at my previous insurance provider. Excellent service and less out of my pocket per month, cant beat that!"
"We love to see a review like this, thanks Jason! "
Stephanie Maranitz
August 15, 2024
"Super friendly and personable customer service. 10/10 would recommend to all my friends, family and neighbors."
"Thank you Stephanie! We're happy you're happy! "
Jared Gelter
August 15, 2024
"Speaking with Katie is unmatched. What a pleasure. She is very knowledgeable, professional, smart and friendly. One of the best experiences I’ve had with any company."
"Thank you for the kind words Jared, we are proud of our team! "
Deborah LaDuke
August 7, 2024
"Seldom have I met an individual in the business world that is so genuine. Her professionalism was impeccable but it was coupled with a sincere desire to communicate and deliver the optimum outcome for myself. I couldn’t be more delighted with the outcome and the care that I am now in."
"Deborah, thank you for such a kind and thoughtful review! Our team appreciates your trust and is always here to help! "
Adriane Abrams
August 7, 2024
"Kennedy was phenomenal!! Such a kind sweet person it was literally like talking with family! She’s so helpful and just a lovely spirit!"
"Adriane, we love to see reviews like this! We know obtaining insurance can sometimes feel like a chore and we're so glad Kennedy made it an enjoyable experience for you! "
Bridget Stonom
July 3, 2024
"I have been with this branch of Statefarm for more than 8 years. They take care of my family and we own several products with them. This branch is very personable and easily available even by person to person text! It's never a hassle dealing with them to take care of all my insurance needs and sometimes hiccups!"
"Bridget, thank you for your review and trust in our agency. It is very much appreciated! "
robert adrahtas
July 1, 2024
"I love these folks! Melissa was and is extremely helpful. I recently had my first accident that was my fault after 40 + years. Melissa helped us restructure our policy and has helped guide us on what to do. I just recently switched insurance companies and came to State Farm and I'm glad I did. Thank you to Melissa and her staff and everyone else at that Agency for all the excellent help. Highly recommend them."
"Robert thank you for sharing your experience with our team, we're always here when life throws a curveball and you need help! "
Crystal Peavy
July 1, 2024
"My agent, Kennedy Parker, is the BEST! She is professional and a pleasure to work with. Always has the answers for me and is quick to respond to my emails and phone calls. Kennedy you ROCK!"
"Crystal, many thanks for the great review and we're so glad Kennedy is always there when you need her. We think you ROCK too! "
John Terry
June 26, 2024
"Jordan Hedges State Farm Insurance Agent and wonderful entire staff are always so helpful with any situation that I have . I have been with State Farm since 1969 , and with Hedges State Farm since moving to Vero Beach, Florida in 1986 , having local Agent always there for me and entire my family"
"John, this review is so appreciated! We're so glad the team is always there to help and are grateful for your business! "
Jim Lefemine
April 16, 2024
"Excellent service and great savings!"
"We're so happy our team was able to help Jim! "
Maria Elena Pereira
March 19, 2024
"Complete profesional and very friendly. We love it Soon we will be part of your family. 💕 Elizabeth and Mary."
"We are so happy to welcome you to the State Farm Family!! Thank you for the kind review! "
Trinnette
February 22, 2024
"Mel provided exceptional service as my life insurance agent. Her expertise made the process easy, simplifying complex concepts. She personalized the experience, addressing my needs with patience and transparency. Communication was prompt and clear. Mel's dedication and extra-mile efforts set her apart. For a top-notch life insurance agent, I highly recommend Mel. Thanks for the peace of mind! A well-deserved five stars!"
"Thank you for such a thoughtful review! We were so happy to help! "
Dave Gore
January 15, 2024
"Very understandable group of people me and my wife will never go to another Insurance Company.. thank you so very much for your help"
"thank you for the kind words Dave, we are so happy to have helped! "
Rich Parrish
December 29, 2023
"So glad I found State Farm. They save me a bunch of money. Kennedy was great to work with a true is it"
"Thanks for the great review Rich! Our team is always happy to help! "
Sue Cipolla
September 11, 2023
"Melissa saved me a thousand dollars and a pleasure to work with."
Gregory Coyle
July 31, 2023
"State Farm in Vero Beach, FL (Jordan Hedges - Agent) was my Auto Insurer for a few years. I have recently moved to another state so am having my Auto Policy transferred today. However, I felt it was important to write a Google Review about my experience with the State Farm Office owned by Mr. Hedges. Most of my business dealings were with Jessica Rad Khorasani, a senior associate at his office. She is intelligent, professional, knowledgeable and very helpful. Her customer service to my wife and I was simply "off the charts" and I will always remember her quality customer care. In our conversation today about the transfer of my auto policies, she thanked me for being a loyal State Farm Customer and said, "we will miss you." Do you get that kind of response from your current insurance agent? If you are looking for a team of dedicated Insurance Professionals who work together in the best interests of their clients and who truly care to deliver quality customer care, the Jordan Hedges State Farm Agency in Vero Beach, Florida is for you."
Tim Häggblom
July 3, 2023
"Jason Nightingale quoted me an car insurance, and i changed to Statefarm, after 2 months i get a mail that they quoted it wrong, and that it would be alot more. And i had 31 days to cancel that. I did cancel within the timeframe, still they charged my creditcard a few days after, and now nearly 6 weeks later, the problem is not solved, and i have to report it as fraud to American Express, as it seems to be the only way.... Edit after owners response: I got a call from Jason a few days after this review, who was very angry, and wanted me to remove this review immediately. You sent out a letter from head office clearly stating that I could cancel the policy within 31 days, which I did, and yet my card was charged! Don't try to make up some sunshine story now. I got all the money back through the credit card company."
"Tim sorry you feel this way. After thoroughly reviewing every Email between you and Jason. It shows that Jason was very thorough, prompt, and courteous with his timely responses. He clearly showed why the changes you made would affect your policy. This would 100% happen with any insurance company. He then sent you an Email showing when you would get your refund and exactly how much it would be. You have since received every penny owed. The office again tried to reach out and see what you could possibly be confused about. You wouldn't even begin to listen. You were rude and tried to bully a premium you do not qualify for. I feel if you really thought State Farm was trying to steal from you that you would have asked for the manager or the owner? Which you never did. This review is very inaccurate and unfair to Jason. It really should be taken down. If there is anything you still don't understand please reach out. Especially before attacking an innocent employee on Google. Thanks"
Brooke Lowry
June 27, 2023
"Super kind and responsive. Very knowledgeable about all of my policies but I particularly appreciate the guidance on life insurance. Highly recommend!"
Hamja Sayyed
June 20, 2023
"Great"
"Thanks for the review! We are here whenever you need help! "
Anthony Jones
May 15, 2023
"Great service"
"Thank you Anthony! We will strive to keep up the great service! Our office is always here for you. "